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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patrice Parkinson

Patrice Parkinson

July 9, 2024

5  out of  5
rating by Patrice Parkinson
"A wonderful experience! Thank you Tiffany for all your help. You made the process seamless and answered all my questions and concerns. I felt reassured 🙂 and received the insurance perfectly suited for my present needs."
We responded:
"Patrice, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Clayton"
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Abby Ollis

June 24, 2024

5  out of  5
rating by Abby Ollis
"Tiffani was great. Super sweet, definitely help me in the right direction with car insurance, she also got me into life insurance as well. Thank you so much Tiffani!"
We responded:
"Abby, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Clayton"
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ola oyedemi

June 11, 2024

5  out of  5
rating by ola oyedemi
"All I can say is State Farm insurance is beyond blessed to have someone like Tiffani on their team. She always go above and beyond anytime I need help. Her customer service and attitude are Top-notch."
We responded:
"Ola, thank you for the kind review about Tiffani! I’m super happy that you were satisfied with the service we provided. I appreciate your business and for allowing us to protect your important things. Please don’t hesitate to reach out! - Clayton "
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Sherry Roth

June 5, 2024

5  out of  5
rating by Sherry Roth
"I was greeted by a very sweet young lady named Tiffany. She asked how she could help and I told her I had estimate and she proceeded with a claim. Within an hour I received notice with claim number and was offered any help that I needed would be taken care if. I am very pleased with Tiffany and Clayton attention to my needs."
We responded:
"Sherry, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Sherry"
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Sommern Willie

May 23, 2024

5  out of  5
rating by Sommern Willie
"Tiffani is AMAZING. She has went above and beyond to make sure to answer all my questions throughly. She is so patient and always made it known she is there to answer any of my questions. She is so personable and takes the time to figure out what plan works best for your lifestyle/family. I HIGHLY recommend contacting Tiffani for all your insurance needs."
We responded:
"Sommern, thank you for the kind review about Tiffani! I’m super happy that you were satisfied with the service we provided. I appreciate your business and for allowing us to protect your important things. Please don’t hesitate to reach out! - Clayton "
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Sydney Rae

May 23, 2024

5  out of  5
rating by Sydney Rae
"I was at work yesterday at NEA Hospital and there were many vehicles that were impacted by the hail storm we had. So State Farm was very very busy but they got to everyone and helped out. Tiffany Richardson was very helpful and took the time to help me get my claim done and make sure everything was in order!! She rocks!!"
We responded:
"Sydney, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Clayton "
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Aaron Holland

May 9, 2024

5  out of  5
rating by Aaron Holland
"I've had the pleasure of knowing Clayton for most of my adult life, and my trust in him has never wavered. Clayton and his staff, consistently deliver exceptional customer service. The staff is friendly, knowledgeable, and readily available to assist with any inquiries or concerns. They go above and beyond to ensure clients feel valued and supported. I can call or text at almost any time of day, and will usually have a reply or answer to my questions within the hour. His team possesses in-depth knowledge about their products and services. They take the time to understand each client's unique needs and offer personalized solutions tailored to their specific situation. After stopping by on a whim and speaking with Clayton & Emily, I saved over $100 in less than ten minutes. The last thing I want to brag on this team about, is their dedication to the community they serve. Whether through charitable initiatives, sponsorships, or volunteering, they actively contribute to the betterment of the Jonesboro/Brookland community they serve, fostering goodwill and strengthening relationships beyond just business transactions."
We responded:
"Aaron, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Clayton "
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Alfredo Tapia

April 27, 2024

5  out of  5
rating by Alfredo Tapia
"Finally found an insurance company that brings my family some peace of mind. SpecialThank you for Tiffani Richardson. She will make sure all your questions are answered. Glad to join Statefarm."
We responded:
"We are happy that Tiffani was able to assist you with your insurance needs, Alfredo! Thank you for taking the time to leave us your feedback. Your kind words mean the world to us! - Clayton "
Profile photo of Ferebee Tunno

Ferebee Tunno

January 24, 2024

5  out of  5
rating by Ferebee Tunno
"Tiffani Richardson is the best!"
We responded:
"Hello, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Clayton"
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Bryan Rojas

December 19, 2023

5  out of  5
rating by Bryan Rojas
"Tiffani provided a great customer service, explained information and straight to the point! Glad I can be part of State Farm now!"
We responded:
"Bryan, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Clayton "
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robin Moyer

November 21, 2023

5  out of  5
rating by robin Moyer
"Very friendly and helpful with any and all questions"
We responded:
"Robin, my team and I have very much enjoyed working with you! Thank you for sharing! - Clayton "
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Mastasia Vaughn

April 14, 2023

5  out of  5
rating by Mastasia Vaughn
"I just got back from switching insurance companies and Tiffani took care of me. She’s most definitely one of the best people who I’ve been around. Her attitude and personality was amazing and I just loved talking to her. She made me feel welcomed. There’s so much more positive things I could say about her, but I would end up writing a book."
We responded:
"Tasia, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Clayton"
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Susan Read

May 3, 2022

5  out of  5
rating by Susan Read
"We so appreciate the great customer service at Fletcher State Farm in Jonesboro! Ms. Jessica led us step by step through our claim process! Mr. Fletcher even handled the tech stuff we were uneasy about! Thanks so much everyone! 👏🏻👏🏻👏🏻👏🏻👏🏻"
We responded:
"Susan, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Clayton"
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Lucy Ellis

April 27, 2022

5  out of  5
rating by Lucy Ellis
"Awesome staff!!! Super friendly, quick, and efficient! Highly recommend"
We responded:
"Lucy, thank you for recommending our State Farm Agency! - Clayton"
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Jen Russell

April 23, 2022

5  out of  5
rating by Jen Russell
"Very courteous and most helpful. Answered all questions and eased any concerns. I’m so pleased with my new agent!!"
We responded:
"Jen, we appreciate the opportunity to earn your business! Thanks! - Clayton"
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Samuel Clark

April 23, 2022

5  out of  5
rating by Samuel Clark
"very good"
We responded:
"Samuel, we appreciate you! - Clayton"
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lee russell

April 22, 2022

5  out of  5
rating by lee russell
"Great experience. Jessica and Tiffani were wonderful."
We responded:
"Lee, thank you for sharing your kind feedback! - Clayton"
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Travis Crawford

April 22, 2022

5  out of  5
rating by Travis Crawford
"Jessica Thomas is an amazing rep! She was able to answer any questions that I asked. She was very informative helping me decide which life policy was best for me. Thanks Jessica!"
We responded:
"Travis, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Clayton!"
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sarah manis

April 22, 2022

5  out of  5
rating by sarah manis
"Jessica Thomas has went above and beyond giving me quotes for my home & auto. She has been so informative and extremely professional!"
We responded:
"Sarah, thank you for giving us great feedback! We appreciate you! - Clayton"
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Rissa N

April 21, 2022

5  out of  5
rating by Rissa N
"I had such a wonderful experience working with Tiffani and Clayton. They both were very patient and understanding throughout every interaction. They both answered all of my questions so knowledgeably. If you have any interest in life insurance and don’t know where to start, I would recommend them!"
We responded:
"Hello, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - Clayton"
Profile photo of Garrett George

Garrett George

April 19, 2022

5  out of  5
rating by Garrett George
"Clayton and Jessica walked my family through all of our different coverage options in a way that was accessible and understandable. We appreciate their time and attention to detail so much!"
We responded:
"Garrett, I'm so glad our team has been able to provide you with an excellent customer service experience! We appreciate you! - Clayton"
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Lynette Hirsch

April 18, 2022

5  out of  5
rating by Lynette Hirsch
"Appreciate Tiffani & Clayton in this office so much. They were patient, thorough, & very helpful in answering questions & getting us all the information we needed. We are able to get signed up with home, auto, & life insurance at better rates than we had, with better coverage as well. Quality people!"
We responded:
"Lynette, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Clayton"
Profile photo of Jade Vila

Jade Vila

April 18, 2022

5  out of  5
rating by Jade Vila
"Great staff!!! Absolutely LOVE Tiffani & Jessica!!"
We responded:
"Jade, thank you for giving us the opportunity to serve you each day! - Clayton"
Profile photo of Tracie Tarkington

Tracie Tarkington

April 14, 2022

5  out of  5
rating by Tracie Tarkington
"I worked with Tiffani Richardson and Clayton Fletcher They really were so helpful and explained everything. I would recommend them for all your insurance needa."
We responded:
"Tracie, your recommendation of working with our agency means the world to my team and I! - Clayton"
Profile photo of Jennifer Clark

Jennifer Clark

April 12, 2022

5  out of  5
rating by Jennifer Clark
"Tiffani and Jess are amazing staff members to work with. They are cheerful and patient, answering any questions you have. They are indispensable"
We responded:
"Jennifer, your kind feedback is music to my ears! Thank you for sharing! - Clayton"